Your French healthcare navigator
The French healthcare system is fragmented and opaque
It's one of the best in the world — yet nearly impossible to navigate alone. Patients are left without information, guidance, or tools adapted to their actual situation.
Opaque costs
It's impossible to know what a consultation will cost before going. 38% of French people skip care due to financial uncertainty.
Confusing care pathways
Who do I see first? Do I need a referral? What options are nearby? The French care pathway is explained nowhere clearly.
Medical deserts
6 million people in France wait months to see a specialist. Alternatives — health centres, nurse practitioners, pharmacists — go unknown.
Reimbursement complexity
Social security + insurance + ALD exemptions = impossible to calculate alone. Insurance apps show history, not cost simulations.
Everything you need in one place
14 integrated tools, all powered by official French health data. No other platform combines this much information for you.
Conversational navigation
Ask in plain language. Santeflex understands your situation and guides you step by step through your healthcare journey.
Real-time cost simulation
Base rate + social security + insurance = your net out-of-pocket. Personalised to your plan, specialist tier, and ALD status.
Medical document analysis
Upload prescriptions, test results, or your insurance card. Key information is extracted and added to your health profile automatically.
Practitioner search
Find doctors by specialty, tier, location, and availability. Includes alternatives in underserved areas (health centres, pharmacists).
Smart health reminders
Expiring prescriptions, overdue follow-ups, HAS screening schedules. Your health obligations tracked automatically.
Family profiles
One account for the whole family. Manage profiles for children, parents, or a partner — each with their own medications, reminders, and coverage.
Official French health data
153 medications indexed, 22 medical specialties, national prescription analytics, and up-to-date conventional tariffs.
Security & compliance
HDS-certified health data hosting. GDPR native. FHIR R4 export compatible with Mon Espace Santé. End-to-end encryption.
See it in action
Real healthcare journeys, solved in seconds. Click any story to watch the demo.
Finding a specialist with ALD coverage
Sophie has type-2 diabetes and needs a cardiologist. She asks Santeflex, gets 4 available specialists near her, and sees her exact out-of-pocket cost — €0 thanks to her ALD status.
Healthcare access in a medical desert
Jean lives in a rural area with no local GP. Santeflex identifies his nearest health centre, a teleconsultation option, and a pharmacist who can do the initial triage.
Benchmarking employee health coverage
Véronique runs a coverage analysis for her company's collective plan. Santeflex identifies the top uncovered costs, compares options, and prepares a briefing for the broker.
Built for every stakeholder in healthcare
Patient, employer, or insurer — Santeflex adapts to your role and your specific challenges.
Your health, guided
- →Which specialist should I see, and in what order?
- →How much will this cost with my insurance?
- →How do I manage my medications and chronic condition follow-up?
- ✓Clear navigation across 22 medical specialties
- ✓Personalised cost simulation in real time
- ✓Automatic reminders: tests, prescriptions, specialists
- ✓Medical documents analysed and organised
"I finally know how much my chronic care follow-up costs and when to renew my prescriptions."
Sophie, 38, chronic condition patient
Manage your collective health coverage
- →How to choose the best collective insurance plan?
- →How to reduce care avoidance among employees?
- →How to justify coverage decisions to the works council?
- ✓Employee health dashboard (anonymised)
- ✓Contract comparison with real usage data
- ✓Automated works council (CSE) reports
- ✓HRIS API integration, compliant with labour law
"We reduced absences linked to delayed care by 22%."
HR Director, mid-size company, 450 employees
Increase member engagement
- →How to get beyond 15% mobile engagement?
- →How to meet prevention obligations under public health legislation?
- →How to differentiate your offer without in-house development?
- ✓Full white-label under your brand
- ✓Flexible PMPM partnership pricing
- ✓Operational dashboard: MAU, care journeys, reminders
- ✓SEGUR du numérique compliant, DMP compatible
"Monthly engagement among our members went from 12% to 31%."
Head of innovation, regional mutual insurer
A health intelligence API for your workforce
Insurers, mutuals, employers — embed Santeflex in your existing tools. Flexible PMPM pricing. Pilot in 4 weeks.
Compatible with
Population health analytics
Referral rates by specialty, at-risk areas, spend profiles — anonymised and aggregated. Power your prevention strategy.
White-label API
Embed healthcare navigation in your insurance app, HR portal, or HRIS. SSO OIDC, webhooks, OpenAPI docs.
Reduce coverage gaps
Identify members not following their care pathway or living in medical deserts. Intervene proactively.
Prevention compliance
Dashboards for prevention obligations. Automated works council (CSE) export. Compliant with current public health legislation.
What they say about Santeflex
"Enfin un outil qui me dit combien va coûter ma consultation avant de la réserver. J'ai enfin compris ce que ma mutuelle MGEN couvrait vraiment."
"En désert médical depuis que mon médecin a pris sa retraite. Santeflex m'a indiqué une infirmière de pratique avancée à 12 km — je ne savais même pas que ça existait."
"Pour notre renouvellement de complémentaire collective, on a utilisé les données Santeflex pour argumenter le passage à un contrat plus couvrant. Le comité a validé en une réunion."
"Je n'avais jamais lu ma carte de tiers payant. Santeflex l'a scannée et m'a expliqué exactement ce que je peux faire rembourser. 3 minutes."
Why Santeflex?
Other tools do one thing. Santeflex does everything — and connects it all intelligently.
| Feature | Santeflex | Doctolib | Alan | Améli |
|---|---|---|---|---|
| Practitioner search | ||||
| Reimbursement simulation | ||||
| Medical document analysis | ||||
| ALD / chronic condition navigation | ||||
| Insurance plan personalisation | ||||
| Medical desert alternatives | ||||
| Health follow-up reminders | ||||
| B2B API (HR / insurers) | ||||
| Official government health rates | ||||
| HDS-certified hosting |
✓ = included · ⊖ = partial · ✗ = not available. Indicative data, May 2026.
Ready to navigate your healthcare journey?
Join patients and healthcare teams who trust Santeflex to understand, plan, and optimise their care.